Booking Policies

Residential Site Review

After you request a reservation, we need to be sure that the Guestwings™ suite can be safely delivered to and situated on your property.  We will reach out to you to make an appointment for a site visit within 24 hours of receiving your reservation request. 

Confirmed Reservations

The first two nights of your stay plus taxes per room will be charged at the time of booking to guarantee your reservation. The remaining balance is due five business days before the delivery of the GuestWings™ unit to your property.

• 7.0% Florida Sales Tax will be added to your nightly rate.

• Visa, Master card, Discover and American Express are accepted.

Cancellation Policy

We employ a cancellation policy that is set relative to the expected delivery day of your reservation:

Amount Refunded

• Up to 30 days before    100% 

• 14 – 29 days before 65%

• 8 – 13 days before 35%

• 0 - 7 days before 0%

Smoking

There is no smoking in the GuestWings™ suite at any time.  If smoking occurs, we will charge a penalty fee to cover the cost of additional cleaning.

Pets

We love pets, but some pets are not a good fit with our Airstream suites. Small, non-shedding dogs are welcome as are service animals. Please give us a call to discuss your specific needs. Pets will need to be crated if left alone in the unit. Additional cleaning fees may apply.

Residential Lease and Service Agreement

Similar to other rental agreements, you will be responsible for the GuestWings™ suite while it is on your property. We require that you review and sign our Lease & Rental Agreement. We will send the document when your reservation is confirmed. We need the document signed and in our hands at the time of delivery.

Security Deposit

A security deposit of $500 is required on the day your reservation begins.  Most customers write a check that we simply hold until the rental is satisfactorily completed.